Privacy Policy

1. Data controller

The data controller for your personal data is:

• Trade name: Blackline transfers
• Legal owner: Go Cabs Transfers S.L.
• Tax ID: B26662254
• Address: C/ Portal Nou 32 1-2, Barcelona, Spain
• Email: contact@blackline-transfers.com

2. Personal data we process

Depending on how you use the website, we may process the following categories of data:

• Identification data: first name, last name.
• Contact data: email, phone.
• Booking data: requested route, number of passengers, date and time of service, flight number, notes you provide.
• Basic browsing data: IP address, device or browser identifiers (through technical cookies).

3. Purposes and legal basis

We process your personal data for the following purposes:

• Manage your transfer booking request
  To process the transfer requests you send through the booking form and contact you to confirm or adjust service details.
  Legal basis: performance of a contract or pre-contractual measures (Art. 6.1.b GDPR).
• Respond to inquiries sent through the contact form
  To respond to questions, quote requests, or other transfer-related information.
  Legal basis: legitimate interest and/or pre-contractual measures (Art. 6.1.b and f GDPR).
• Improve service and user experience
  Through anonymous or pseudonymized website usage statistics.
  Legal basis: legitimate interest (Art. 6.1.f GDPR).

4. Data retention period

We will retain your personal data for as long as necessary to manage your booking, provide the requested service, and comply with applicable legal obligations (for example, tax or accounting obligations).

Once these periods have elapsed, data may remain blocked during statutory limitation periods for potential liabilities and will then be securely deleted.

5. Recipients and data processors

Your data may be accessible to providers that deliver services necessary for the operation of Blackline transfers (for example, web hosting services, email, internal management tools), always acting as data processors and subject to our instructions.

We do not transfer your personal data to third parties, except when legally required or when necessary for proper service delivery (for example, to transport collaborators who carry out the transfer, when applicable).

6. Users' rights

You may exercise the following data protection rights:

• Access your personal data.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data when it is no longer necessary.
• Request restriction of processing under certain circumstances.
• Object to the processing of your data in certain cases.
• Request portability of your data to another provider.

To exercise these rights, you can contact us at contact@blackline-transfers.com, indicating the right you wish to exercise and attaching, if necessary, a document proving your identity.

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your right to personal data protection has been violated.

7. Security measures

Blackline transfers applies appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or accidental alteration, in line with the state of the art and the nature of the processed data.

8. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy whenever necessary to adapt it to legal changes, supervisory authority criteria, or improvements to our service. The current version will always be the one published on the Website.